888 Poker Support: All Available Options
While playing online poker, both novice players and experienced professionals may encounter various questions and situations that require solutions and help.
Therefore, almost all poker sites, including the popular 888 poker, provide their users with the opportunity to quickly get help through several different available communication channels.
The 888 support service works primarily to quickly and adequately answer all questions that players may have at any point in their poker journey. This is how feedback is established with customers who can leave their wishes, complaints and recommendations.
All Ways of Contacting 888 Support
Popular room 888 poker provides its users with four options for obtaining advice, so every player of the poker room will always be able to choose a method that is the most convenient:
- an email letter;
- communication by phone;
- online help on the site;
- online chat.
When choosing a 888 poker contact channel, it is important to be guided by the nature of the issue that has arisen.
If you don't know how to do something standard (make a deposit or find a certain game), a selection of the most frequently asked questions on the website can help you. This will save you time.
If you have a more individual question or complaint, then you can write a letter. In this case, you can write directly to the email address, or go to the support center to fill out a special form. The letter is convenient because here you can explain the problem that has arisen in as much detail as possible, attach all existing screenshots and previously existing correspondence, which will reveal the issue from all sides.
If the problem needs to be solved urgently or the essence of the issue cannot be explained in one letter, call or contact the chat. This will help in that situation if you need instant feedback and the matter is urgent.
But remember the golden rules of communication for any poker room: don't be rude, don't get personal, state the essence of your problem as specifically and correctly as possible.

Never tell operators (or people trying to impersonate them) your account password. You can be asked for a nickname, email or the answer to a secret question, but 888 employees never ask for a password.
How to write to e-mail
You can ask questions to the staff of the poker room via e-mail on [email protected]. For convenience, it is better to use the email address that you specified when registering an account.
Make your appeal as clear and concise as possible, and avoid rudeness or emotional outbursts – this will allow you to get a response much faster. Support responds within two days, but in some cases the waiting period may increase.
Where to get the phone number
In order to solve all problems and questions as quickly as possible, the room suggests contacting the service staff directly, that is, calling the available numbers.
You can always find out the current 888 poker contact number in the poker room program. Open the Cashier (press the "Deposit" button). Here you will see the operational support number relevant for your country. Usually, the country is determined right away (for example, Canada), but if necessary, there is a tab "Other numbers" where you can find all available options in alphabetical order.
888 poker phone number
Country | Number |
---|---|
Argentina | +44-203-795-5029 |
Australia | +44-203-795-5029 |
Austria | +44 203-478-1875 |
Belarus | +44 203 887 5550 |
Brazil | 0800-892-0073 |
Canada | +44-203-795-5029 |
Germany | +44 203-478-2875 |
Greece | +44-203-795-5029 |
Norway | +44-203-795-5029 |
Portugal | 350-200-40697 |
South Africa | +44-203-795-5029 |
Sweden | +44-203-795-5029 |
Switzerland | +44 203-478-1875 |
Ukraine | +44 203 887 5550 |
United Kingdom | +44-203-795-5029 |
You can immediately get support by calling the 888poker contact number relevant to your country. Please note that a call from a mobile phone is paid, but if you use Skype, the cost of one minute will not exceed eight euro cents. Also, if necessary, the user can ask the operator to call him back. Operators work 24/7.
Help on the website 888
In order to independently solve common and frequent questions, a special section "Online help" has been created on the official resource, which contains the most popular user requests and answers to them. Information is conveniently arranged by categories and topics, so that everyone can quickly find the section of interest.
You can open this page through the official 888 page or through the lobby by selecting the "Help" menu in the "Contacts" section. You can also open it through the Cashier by clicking on the appropriate "Help" tab.
After that, you will be redirected to the "Support Center" page. Here you can find the answer to your question using the search. Or write a letter to the poker room by filling out a simple form.
Online chat in the client
Now this 888poker contact method of communication has become much better, the answer to the necessary request can be obtained quickly and without problems.
You can find this section through the deposit tab by clicking on the appropriate field. Click on "Online chat" and a chat window will open in front of you. After specifying your account details (nickname and email, which you enter during authorization), you can start a conversation.
The player will be given a choice: to continue communicating with the bot or to switch to the operator.
It should be taken into account that this communication channel does not work around the clock. Support specialists are available during clearly defined times (currently 888 live chat support UK works 12:00 to 00:00 London time).
If you get a window saying that the chat is currently unavailable, contact the support center for online help.
Rules of Communication
888 support is responsive to all user inquiries, but you can do everything you can to improve your experience. The better you work out your request, the more it will help you avoid standard answers and requests for additional information.
For this:
- formulate questions as specifically as possible, present information clearly and truthfully;
- enter your nickname in the poker room if you write a letter from a different email address than the one specified during registration;
- if possible – add a screenshot demonstrating the nature of the problem with the poker client;
- provide additional information about the current state of the poker client (see below for how to do this).
Try to be restrained and not use rude words and expressions that can be perceived as hostile.
Remember that you are talking to live people whose job it is to help solve the problem, and they are not to blame, even if the problem concerns the operation of the site.
Information about the poker client
If your question is technical or if support has asked you to provide account details and the current version of the poker client, you will need to copy this additional information.
How to do it? In the lobby of the poker room, select a special item from the "Help" menu with all the up-to-date information about your poker program.
A window with the necessary data will appear in front of you, which will help support to solve your problem more correctly and help you quickly.
How to Solve the Problem
For your convenience, we have prepared a short guide with tips that will help you decide how exactly you should contact 888 poker support.

Clearly formulate the problematic question.

Go to the page on the website where answers to frequently asked questions are collected. Go through all the collected chapters and find out if you can find the answer yourself.

If you have a voluminous question and have screenshots/pictures/documents, write a letter to e-mail.

If you have not received an answer within a few days from the moment of your request and your problem has not been solved, please contact the chat.

If the chat doesn't work or they couldn't give you a solution there, go to the last method: try to call the 888 poker contact number to have a direct conversation with an operator.
That's all! We hope that these recommendations will help you quickly resolve all issues.

The following are the terms and conditions of the "£20 Bonus Package Promotion" (the "Promotion") for www.888poker.com (the “Site”). The Promotion is organized by 888 UK Limited.
This Promotion is an ongoing Promotion, currently without an end date, we will provide reasonable notice of when the Promotion is to come to an end (the “Promotion Period”).
888poker may cancel, modify or suspend the promotion, and any of the bonuses or benefits offered hereunder, where required for security reasons, to comply with applicable law or regulation, due to abuse or otherwise where the promotion is not capable of being conducted as specified as a result of exceptional circumstances. Other than where necessary to prevent fraud or other similar unlawful behavior, any such modification, suspension or cancellation will not apply to you if you have already opted into the promotion, made a deposit in expectation of receipt of a bonus or other benefits offered, and/or commenced play in relation to the promotion, bonus or special offer prior to the date of the communication of the modification, suspension or cancellation.
No-one under the age of 18 may participate in the Promotion and the Promotion is only available to eligible members located in the UK.
You may be asked at any stage to provide us with a proof of age and/or identity.
You may only enter this Promotion once.
For security and verification purposes, we reserve the right to limit participation in this Promotion to: (i) one per household; (ii) one per computer terminal; or (iii) one per mobile device.
During their engagement period and for a period of 24 months thereafter, none of our officers, directors, employees, consultants or agents or any other company within our group of companies or our suppliers, vendors or white label partners are permitted to participate in the Promotion, nor is any supplier or vendor. This restriction also applies to relatives of such persons and for this purpose 'relative' means any of a spouse, partner, parent, child or sibling.
If you have a pending message on the Site’s cashier regarding your recent gaming activity, we reserve the right to revoke your eligibility to participate and/or continue to participate in this promotion. In such event, any bonus and/or other benefit which you have received and/or are eligible to receive under this promotion, shall be forfeited by you.
The Promotion is a new registration offer with the Site and completely replaces any similar registration offer with the Site.
All bonuses and promotional offers, and any winnings generated through the wagering of either of the aforesaid, will be cancelled at withdrawal if any of the applicable conditions have not been met in full.
You hereby agree to these terms and conditions which govern the Promotion, along with the "User Agreement" which includes but is not limited to the "Bonus Policy".
Withdrawing funds your deposit balance (otherwise known as “Transaction Balance” in our Withdrawal Policy) is available for withdrawal at any time. General withdrawal terms apply, for further info see our Withdrawal Policy.
In order to meet the applicable wagering requirement, no real money shall be deemed to contribute (in full or in part) to the wagering requirement, unless otherwise specified by us.
Available funds will always be used before Restricted Funds (to include Money transferred) and the balance of both will be displayed in your My Account
Promotion
You may only participate in the Promotion, if you have not previously registered with the Site. If you benefit from this Promotion you will not be eligible to benefit from any other first deposit bonus or first deposit offer with the Site. If you have benefited from another first deposit offer with the Site you are not eligible to benefit from this Promotion.
You may not combine this registration offer with any other type of registration offer provided by the Site.
In order to be eligible and receive the Tournament Tickets (as defined below) granted under the Promotion, during the Promotion Period: (i) you must either download the 888poker client on PC or mobile application or click ‘Instant Play’ on the English non-download version of the Site; (ii) open a new user account with the Site; and (iii) verify his/her e-mail address by clicking on a link within the e-mail body or by SMS to the phone number entered within 14 days of the Site sending the email to you, otherwise the bonus offer will expire and you shall forfeit the bonus offer.".
Under the terms of this Promotion, eligible players will be entitled to receive £20 worth bonus (granted in USD at equivalent value of USD 25 in accordance with the Exchange Rate as defined in the User Agreement referenced above) that will be given as Tournament Tickets, according to the following allocation: 50 tickets of $0.1buy-in and 20 tickets of $1 buy-in.
Once claimed, Tournament Tickets will be granted in batches as follows:
First batch worth $5 (10 tickets of $0.1buy-in and 4 tickets of $1buy in) will be granted following your fulfilment of point 3 above.
Second batch worth $10 (20 tickets of $0.1buy-in and 8 tickets of $1buy in) will be granted 3 days after the bonus was claimed.
Third batch worth $10 (20 tickets of $0.1buy-in and 8 tickets of $1buy in) will be granted 7 days after the bonus was claimed.
If you don’t use the Tournament Tickets granted under the Promotion within 24 hours of being credited to your account, such Tournament Tickets shall expire and you shall forfeit each of such Tournament Tickets.
Tournament Tickets
A Tournament Ticket possesses a fixed value and may only be used in tournaments that have a buy-in equal to that of the value of the Tournament Ticket. For the avoidance of doubt, Tournament Tickets may not be used as a buy-in for a tournament where the buy-in is less than the value of a Tournament Ticket.
A Tournament Ticket can’t be used by a player to re-buy chips or to add chips to his/her stack during a tournament.
Tournament Tickets may not be: (i) exchanged or converted into cash; (ii) joined together to create a higher value ticket; or (iii) transferred by a player to another player.
For further terms and conditions in relation to the use of Tournament Tickets, please see our Bonus Policy.

FAQ
There are several convenient ways to contact the support service of the poker room 888. You can write to email, contact by phone or write in a special online chat. Each of the methods is described in more detail in our article. It is important to remember that technical support of the room is absolutely free for every player. If someone tries to take payment from you, do not agree under any circumstances.
It depends on the communication method. Due to the high workload of operators, you sometimes have to wait up to 48 hours for a response, for example, this applies to mail.
No, verification is not a mandatory condition, as the user may have questions earlier in the process. You will only need to create an account on the site in order to get an answer by 888 poker.