Updated

Casumo Casino Review

A
Category "A" reliable and authoritative online casinos that have established themselves in the market long ago
United States of America Not available for players from your country
Review
3.4 / 5.0
Good reputation
by cardmates.org
Cashout speed
3.7
Bonuses & Offers
2.8
Security
4.0
Software & Games
3.4
Support
3.3
ℹ️ Name Casumo Casino
🌐 Website casumo.com
🎂 Established 2012
📝 Licences
UK, Malta, Gibraltar, Sweden, Denmark, Ontario
🎲 Games available
slots, jackpot games, blackjack, roulette, baccarat, poker, live casino games, craps, keno, slingo, scratchies, sports betting, virtual sports and more ...more
∑ Number of games
4 500+
🔄 Payout (RTP) 97
⚙️ Software
Microgaming, Evolution, Bally, NetEnt, Play'n GO, IGT, GreenTube, Red Tiger Gaming, Novomatic, Quickspin, Thunderkick, Quickfire, NextGen, Push Gaming, Pragmatic Play, Yggdrasil, Elk Studios, BTG, Nolimit City, Red7 Mobile and others ...more
📱 Compatible devices
Windows, Mac, iOS, Android
💳 Banking options
Visa/MasterCard, Bank Transfer, Skrill, Neteller, Paysafecard, MuchBetter, EcoPayz and others ...more
🚀 Withdrawal speed
Instantly – 48 hours
🚧 Withdrawal limit
Depends on payment provider
💲 Supported currencies
EUR, USD, GBP, SEK, DKK
🌎 Languages
English, Danish, Japanese, Finnish, German, Norwegian, Swedish ...more
💬 Live chat
24/7
😎 Owner
Casumo Services Limited
🤝 Affiliate program
Casumo Affiliates
Show more information
Hits & Misses
Hits
62%
Misses
38%
  • Licensed in many jurisdictions
  • Over 4,500 games in the catalogue
  • High payout rate of 97%
  • Android and iOS apps
  • Sportsbook with fantastic betting options
  • Slightly small welcome bonus for UK market
  • Some glitches on desktop site
  • Many restricted countries

Casumo Expert Review

The platform is licenсed and combines a casino and a sportsbook. Sports betting and slots are available from one account, which is very convenient. This brand offers an extensive bonus program and a catalogue of over 4,500 games, including slots, roulette, poker, blackjack and many others. There is a separate category with live broadcasts, and tournaments and lotteries are also held regularly. Users can also expect mobile app download and secure banking. Despite minor flaws, our experts enjoyed the casino and regard it as a top-rated online gambling operator.

Casumo Casino Official Site

Casumo Services Limited, a Maltese company, introduced the site in 2012. It sparked immediate interest among gamblers everywhere. Licensed and regulated by the Malta Gaming Authority, the UK Gambling Commission, the Gibraltar Gambling Commissioner, The Alcohol and Gaming Commission of Ontario, Spelinspektionen (Swedish regulator), and Spillemyndigheden (Danish regulator), this casino ranks amongst the secureest iGaming platforms. Plus, its RNG operation is verified regularly, so you shouldn't worry about fair gaming here.

In 2023, the operator received the prestigious Best Customer Service Company of the Year award from the International Gaming Awards. In addition to casino entertainment, users from specific countries can enjoy a sports betting section. This allows the brand to reach a larger audience of gamblers. The welcome bonus for UK users is slightly small, but they offer multiple promotions to benefit from, including cashback and free play bonuses.

Is Casumo a safe site?
Is Casumo a safe site?

Certainly, Secure Sockets Layer encryption is used here. This global security standard protects data traffic between the browser and web server to ensure personal & financial information remains confidential.

Design, Usability & Features

The website attracts customers' eyes with an exquisite space-themed design, which is little associated with traditional gambling platforms. Yet, everything looks modern and comfortable. Not cluttered with unnecessary details or flashy advertising banners. Visiting it for the first time, a person has nothing to worry about because the navigation system here is simple and well-structured. Hence, users will quickly find the necessary information or a specific game. The main menu is placed vertically on the left side of the screen.

Casumo Official Site

The site interface has been translated into a few languages – English, Danish, Japanese, Finnish, German, Norwegian, and Swedish – to cater to a diverse audience. This ensures visitors can easily explore the established rules and requirements without inconvenience. You can find the language change button in the bottom left corner.

Software and Providers

Casumo's design is really classy, but the platform has something else to brag about. They use the latest software from global brands, among which are Evolution, Microgaming, QuickSpin, NetEnt, Play'n GO, IGT, Big Time Gaming, ELK Studios, Push Gaming, Novomatic, Hacksaw, Pragmatic Play and others. Our experts also spotted Slingo, an extraordinary developer who has combined slots and bingo to create a completely new entertainment with the same name.

Casumo slingo

Big names in the catalogue brought us joy, but we noticed that products from certain studios have country restrictions in place.

There is no downloadable client for computers, but it's not needed. Playing instantly through the browser is no less convenient. Users can expect seamless gameplay, well-rendered graphics & animations, and full-motion videos here. Trial mode is available for unauthorised users. It will allow you to get acquainted with a particular title quickly and without cost and do so until you feel comfortable enough to make a real wager.

Casumo Login Details

We’ve found that account creation here is as simple as possible – one can complete it in 2 minutes. To become a full-fledged user, go to the brand’s official site and click the "Sign Up" button located on the main page. Then, you will be required to fill in a typical online form, providing personal information and contact details:

  • your email address;
  • create a reliable password to enhance security;
  • your mobile phone number;
  • choose a unique username to log into your account;
  • your real name written in Latin script and gender;
  • country (pick from the dropdown options) and home address;
  • date of birth.

Gamblers may also agree to be sent updates about the operator’s new promotions and bonuses. Whether you find this helpful is entirely your choice. Data you provide during the registration process must be 100% accurate. That’s because it will be subsequently verified to confirm your account.

Casumo Verification

​Verification Process

Various measures are in place to prevent underage users from accessing real money games. Casumo's security service automatically verifies all new profiles. Nobody is able to log in, play and withdraw funds from the casino unless their account is verified, so we advise that you complete this step right after signup. Here are the necessary papers:

  • your passport or any other identity document copy. Also, you must submit a photo of yourself holding it.
  • a copy of a utility, stationary telephone/Internet bill or any other official paper with a seal showing your name and surname, as well as your present address to confirm your residency. You can also be requested to provide a bank account statement.

Casumo ensures a secure online environment by storing data on protected servers and using the SSL encryption protocol. Your personal details are safeguarded, so you do not have to worry about information leaks. If the company suspects you of something, they can request additional documents.

Casumo App & Mobile Site

The casino is compatible with multiple platforms, meaning people can play here on their mobile devices (smartphones and tablets), running iOS and Android. Moreover, they have different ways to do so: either access the site through a phone browser and play instantly or download a dedicated app. In the first case, Blackberry and Windows gadgets are suitable as well. The second option is currently limited to users of Android and Apple products. To get an apk file, go to Google Play. To install the client on an iPhone or iPad, visit the App Store.

Whatever you choose, Casumo mobile site or application, both retain all the functionality, including the possibility to place deposits, participate in tournaments and promos, claim prizes, withdraw winnings, join live dealer tables, contact customer support through online chat, etc. Not all titles one can launch on a computer are available, but this isn’t a large enough problem for us to warn you off this site. Entertainment choice is still vast. Our experts note sharp graphics, smooth navigation and a game search feature for rapid immersion into gameplay. We also liked the Quick Launch option, which allows gamblers to swiftly access the last four mobile slot games they played.

Casumo Slots & Other Games

Providing the operator focuses on quality game software, it is made clear that players get the most exciting experience here. We’ve discovered an impressive number of titles in the portfolio. There are over 4,500 diverse products: video slots, jackpots, table classics, real-time dealer tables, unusual slingo, and more. They are divided into categories like "Popular" and "Must Drops Jackpots" for the greater convenience of customers. It is also possible to search for titles by name or specific vendor, which is a huge plus. New releases keep coming in every month, so spinning the reels and winnings never ends here.

Casumo Slots

Our team noticed that slot machines make up the bulk of gaming options – 1,000+ picks. Here are "age-old" 3-reel slots, modern ones with five or more reels, cascading reels, megaways and other innovative mechanics. Themes are also remarkably assorted, ranging from ancient civilisations and the Wild West to fantasy and popular films. Plus, each developer brings unique controls, dashboard layouts, and styles, ensuring a fresh experience to avoid monotony while playing. The most favourable titles with high payouts are Sweet Bonanza CandyLand, Starburst, Fire Joker, Gonzo’s Quest, Gold Volcano, Gods Vampire Senpai, Reactoonz 2, Legacy of the Gods, Extra Chilli: Megaways and others.

Fixed & Progressive Jackpots

Jackpot-based options are also very popular among gamblers. Overall, there are more than 200 such games on the website. Standout titles to play include Hall of Gods, Major Millions, Mercy of The Gods, and Mega Moolah. These are the biggest jackpot slots in the market.

Casumo Review: Table Games

This section includes over 40 products. Blackjack, baccarat, roulette, hold'em, hi-lo, keno and other gaming choices will satisfy every client’s tastes. These games differ in design, size of bets and rules, so it is worth trying several options to choose the best one.

Casumo Table Games

Live Casino Choices

Playing human dealer games will be an unforgettable experience for any gambler. You can place bets just like in a physical gambling house, all from the comfort of your chair. Over fifty live dealer games are available on the website, most developed by Evolution and Pragmatic. In addition to traditional roulette, baccarat, and blackjack, the operator delivers Monopoly, poker (three card poker, texas holdem), Sic Bo, Craps and Wheel games with live croupiers. Some tables come with sci-fi effects and lightning multipliers, adding excitement to the gameplay. We also loved the staff here – dealers/hosts are friendly and true professionals.

Casumo Live Casino

Products in this category don't have demo versions; bets are placed solely with real money. However, users can watch the live streams for free.

Casumo Sports Betting

Sportsbook is another reason to set up an account with the discussed casino. It’s a relatively new addition to the platform, launched in late 2019. Betting on sports is available in both standard and live formats. The broad selection includes classic sports like football, tennis, basketball, rugby, ice hockey, and more. We were pleased to find esports on the list. Restrictions by country apply.

Banking Options

The operator covers several major markets and, therefore, – supports the most prevalent payment methods to cater to each. You can fund your account with the help of Visa, MasterCard, Skrill, Neteller, Much Better, Paysafecard, PayPal, EntroPay, Trustly, Bank Transfer, Interac, Apple Pay and others. The minimum deposit amount for most cases accounts for 10 currency units. Different options are available, but the preferred ones are euros, US dollars and British pounds.

The maximum top-up amount for all methods is limited to €/$5 000, except for bank cards (€/$1 000). All deposits are credited instantly, except those made via bank transfers. We note that not all payment systems are available for withdrawing funds.

Casumo Withdrawal Time

Visa, Skrill, Neteller, Ecopayz, Entropay, bank transfer and others are suitable for cashouts. The minimum withdrawal amount is €/$10, while the maximum limit varies by the payment operator chosen. The dedicated team verifies and approves requests within 24 hours. Clearing funds to a bank card takes 1-5 days, to digital wallets – 1-24 hours, through a bank transfer – 2-5 working days. No commission is charged for transferring money on the side of the platform.

Restricted Countries

Casumo imposes restrictions on players who reside (temporary visitors included) in the USA, Australia, China, France, Hong Kong, Italy, Spain and other countries. The complete list is available on the official website. If the discussed brand doesn't supply gambling services in your country, you won't be able to play even with the help of a mirror site or VPN. Such profiles are blocked by the security service.

Casumo Bonus Offers & Promos

The resource in review gives gamblers many chances to boost their real money profit. They have compiled all the bonus deals in the "Promotions" section. There, one can find promotional offers for both the casino and the sportsbook. This brand also regularly runs various slot tournaments and daily prize drops, as well as issues extras based on your activity (cash, deposit rewards, FS). Sometimes even delights customers with cashback.

Welcome Offer: Casumo Free Spins, Match Bonus

All newcomers can claim a new account offer, namely free spins on the set slot plus a 100% match up to a specific amount (varies by country) on their initial deposit. And this is how it works: if you fund your account with €/$/£10 or more, they will double your deposit sum plus issue FS. Note, however, that some lands have privileges and get free spins once registration and verification are complete. 

RegionFree SpinsInitial Deposit OfferMin DepositMax Reward
UK20 FS on Sahara Riches Cash Collect100% match up to £25£10£25
Rest of Europe20 FS on Book of Dead (no deposit required!)100% match up to €300€10€300
Canada (excl. Ontario)100 FS on 9 Masks of Fire Hyperspins

100% match up to $1,500

$10

$1,500

Ontario100 FS on Cleopatra

Residents of the United Kingdom must use free spins and redeem bonus money within 30 days of receipt. The rest of the world has 30 days for FS and 183 days for extra cash. Regardless of the country, there is a 30x wagering requirement for the deposit reward and any winnings from the bonus spins. Complete terms of the sign up offer can be found on the official website.

Restrictions for UK players: Skrill, Neteller, Paysafecard, Trustly, Paypal or ApplePay are not suitable if you want to take advantage of the first deposit bonuses.

Daily Reel Races

These are special casino tournaments in which players need to earn as many points as possible in a limited time. Prize pool: Europe – €2,000, UK – £2,000, Canada – $4,000. The winners are determined according to the leaderboard: they receive cash prizes. The more you play on the site, the more points you get. Once you join a reel race, it’s hard to stop, – that’s how thrilling it is.

Casumo’s Valuables

Each registered user automatically joins a great journey through the world of gambling entertainment. For activity on the site, be it depositing or playing slots, each customer is gradually promoted through the loyalty program, receiving special points. A certain number of points allow you to increase your level, which is usually accompanied by incentives (bonuses and free spins). Gamblers can track their progress through their personal account. Each new program’s level provides access to bonus offers and pleasant gifts.

It is impossible to look at the entire list of future prizes in advance, and the support service does not provide this information either, so you can find out the details only while playing on the site.

Customer Support Contacts

If you encounter controversial points while playing on the site, you can always contact the technical support team. They work around the clock and only respond in English. Suppose you want to ask a question or get quality advice. In that case, there are two ways to contact the support staff:

  • via live chat – an agent will reply as soon as they can (it usually takes about 5 minutes);
  • via e-mail – if your problem isn’t a matter of urgency, send an email to [email protected]. It generally takes up to 24 hours to receive a response.

Gamblers can also see a list of frequently asked questions (FAQ) and answers pertaining to a particular topic on the site. Your issue has likely been raised by other users and addressed before. This may help you find a solution to your problem with no need to contact the support team.

Casumo live chat

​Online Chat Help at Casumo

You’ll see that the live chat here is really "live" – you won’t wait long and receive detailed answers to questions you are interested in.

We noticed that the brand's support agents respond in a matter of minutes and are super friendly. 

Note, however, that if all operators are busy with other customers, you’ll need to wait some time.

But, anyway, it won’t take you boring hours of waiting to reach the technical support. 

We also suggest that you think of queries you want to ask in advance to shorten chatting time.

Conclusion

Casumo is an excellent example of a European-quality online casino that provides gambling services at the proper level. It has a modern interface and a unique loyalty program. This gambling resource delighted our team with high-security standards and reliability, an extensive selection of games from leading brands, creative website design and a helpful support team.

Widespread, safe banking methods are available, so you will easily make deposits or request withdrawals in the most suitable way. The platform supports modern technologies that allow running slots on mobile gadgets. Many countries are restricted, so it’s mostly a place of entertainment for people from Europe and Canada. US players are not accepted.

FAQ FAQ

🎰 Is Casumo a good casino?

Some people exclusively enjoy spinning slot reels, while others prefer the atmosphere that reigns at human dealer tables. The third group don’t mind betting on their favourite football team. Some are looking for generous bonuses, while others primarily pay attention to the list of available payment methods. Read our review and real players’ feedback to decide whether it could be the right one for you.

💁‍♂️ Can I trust Casumo?

Yes. This platform is licensed and regulated by Malta, the UK, Gibraltar, Canada (Ontario), Sweden, Denmark and other jurisdictions. Anyone can check this information on the regulators’ websites. This serves as the main proof of the software's authenticity. If the brand used questionable software, no gambling commission would have permitted them to run the business.

💸 How long does it take Casumo to pay out?

The processing times for cashout requests by the resource representatives remain consistent, regardless of the selected payment option. Initial orders are confirmed within 48 hours, while subsequent are done in just under 24 hours. As for the time winnings appear in a player's account, the means of payment matters. E-wallets are the fastest, while bank transfers can take anywhere from 1 to 5 banking days.

📲 Does Casumo have an app?

Yes, there are dedicated apps for Android and iOS devices catering to mobile gamers. These applications can be downloaded from the Play Market App and App Store, respectively. Additionally, you can play directly in your phone browser. The website automatically adjusts to fit different screen sizes.

🎁 Is there any Casumo no deposit bonus?

At the time of writing, global no-deposit bonuses are not available. Welcome Offers include free spins on selected slots + a 100% match up to a particular amount varying by region, following a set minimum deposit. However, some countries receive FS upon completing the registration and verification processes. It means no deposit is required in this case. Carefully read bonus terms and conditions on the operator’s official site. Contact the support team to clarify the matter if needed.

Casumo Casino Players Reviews

Before you sign up, it's best to check out player feedback. It’s incredibly beneficial, especially for newcomers looking to learn more about the platform. They can discover the operator's hidden aspects and potential pitfalls. Hearing genuine experiences from other gamblers is the most effective way to assess an online casino.

What has your experience been like at the discussed site? How would you rate their customer support? Did you get your winnings quickly? Feel free to share your thoughts, but remember, – being objective is pivotal. Note that only registered Cardmates readers can leave Casumo reviews here.

Latest Comments (2)
User's aura Sheep86 54
Sheep86
No status

Found this casino on Cardmates and was surprised I didn't know it before. Discovered that all my favourites were there so I signed up. Another surprise for me was that they approved my account in a couple of hours. My first impressions of the casino are good, so hope the next experiences are as much fun 

very quick verification
Haven't found yet
0 replies
User's aura Bluegrassplayer 52
Bluegrassplayer
No status

I like the variety of games here as the selection is really huge. And they regularly add new titles so in each of my logs I play new slots. True discoverers will appreciate this approach. I also like they added sports betting to the site so everything is now available in one account. Whatever service I use always get my winnings almost instantly after being approved. Support representatives are nice and understanding. Would be nice to see more bonuses for loyal players

nice support, huge selection of games, fast withdrawals
poor in-house valuables
0 replies
Leave your review about Casumo Casino